Fast customer service from the Mets

On Monday, I posted how I was able to switch my ticket plan seats from their original location due to some issues beyond my control.

I happened to be working in Queens that day, near my house and Citi Field. When I talked to my ticket rep he asked me if I could send my unused tickets to him. I told him I was near the stadium and I could drop off the book in person.

My rep was totally cool with that. I dropped off the ticket book during lunchtime so I didn’t get to meet him in person, but I dropped it off with the front desk. The person at the desk told me that I should get my tickets within a week to 10 days.

Today I received my new tickets. I was shocked they came so quickly. I didn’t receive new book of tickets but box office printed loose tickets.

The cool thing though is that even though I didn’t get ticket book, they sent all the essential pages and cover that are in it.   That includes the rules, clubs, and the map.

I’m not giving up on the Mets on April 14th

I’m going to take a break from uniforms/colors/caps today, and also want to capture the moment and not throw out an idea/topic/suggestion when my readers are thinking about something else – so I bumped today’s planned statue discussion, and several readers have sent in mockups of pinless pipingless jerseys but I’ll save those too.

Today’s zeitgeist seems to be the slow start.

One of the interesting things I have found over the past three or so weeks is that I am now being criticized for not being critical enough.  That makes me laugh, but since I don’t want to be “the complaining guy” I’m fine with it.

I’m not ready to give up on the season on April 14th.

Give me until at least after Ron Hodges Day.

I think the 8-0 score  shocked the Metsoverse and send us all (me too) into a tizzy.  Twitter sure was feisty (@metspolice, I’m just shy of 1000 fans so follow me and stroke my ego)    A 4-3 loss would have stunk, but I think there would be far less panic today.

Maine?  I don’t know the deal – that’s what the beat writers are for, and I don’t know who would take his turn in the rotation.  That’s not what this site handles.

I’ve already heard “dismantle.”  It is April 14th.   Why can’t the Mets win the next two to go 4-5 and then come home say 5-7.   Is 5-7 really the end of the world and a hole they can’t climb out of?

Who are you trading?

Without getting too much into the reality of  contracts and clauses…

David Wright? See June 15, 1977.  Might as well order some Teixeira jerseys for every boy presently in grammar school in the tri-state area.

Jose Reyes? He’s at his all-time low value.  If he is hitting .300 and stealing bases come July 31 and the Mets are 27 games out….maybe…maybe…..and then watch Jose get a ring and win the 2011 MVP.  Won’t that be awesome?  Like Seaver getting a no-hitter for the Reds.

Santana? Aces are hard to come by my friend.

Francoeur? Last time anyone checked he gets you Ryan Church.

Beltran? Also at diminished value, and does have a full no-trade.

I know it’s trendy to blame Jerry, and I guess it was Jerry’s fault for not starting Tom Seaver last night (bad call Jerry, although Tom is 65).

So when to panic?

As calm as I am, the answer is soon.   People who know me from the Valentine days know I like to talk about “the math.”   Wins in April count the same as meaningful games in September.

Assume it takes just 90 games to win the east.  The Mets need to go 88-67 the rest of the way.

Do you think this team is capable of playing .567 ball for six months?  The 2008 Mets finished 89-73 which was .549, so this team already needs to play better than that bunch.

It may get late early, but I’m not ready to throw in the towel.

Discuss!

Time for the Mets to call Pedro Martinez?

Long time readers may be surprised to see me writing this.  Heck, I can’t believe I am writing this.

I think it may be time to call Pedro, and not just because John Maine stunk.

Pedro sells tickets.  Pedro brings energy.  Pedro distracts your fanbase.  Maybe Pedro brings some of the 2006 style fun to the clubhouse.

Pedro is a product you can sell to your customers.

The team is off to the dreaded slow start and attendance wasn’t awesome during the first homestand.  The “comebacks” slogan is already being mocked (tweeters sais a John Maine version showed up on SNY with the Mets down 8-0)

Last year Pedro was 5-1 3.63 in 9 starts.   I’m not saying bring back pedro the Ace, that guy is long long gone (last seen June 6, 2006).   Bring back Pedro the entertainer.  What’s he gonna do, give up 8 runs in 3 innings?

It might not be the worst play.

Good Mets service, blue jerseys and unfortunate choices in pictures

Some good links:

Corey shared yet another story about good customer service from the Mets. I hear nothing but excellence on that front.

Corey’s article has this interesting sentence:

The Mets were not only aware that there were obstructions in the Promenade in 2008 before Citi Field opened but they also relocated those affected by it.

That’s interesting.  Go read.

Brian who wrote this morning’s guest post has started his own blog which is about jerseys.  So you know I’ll be linking to it left and right (maybe when I retire Mets Police on the day after the win the World Series in pinstripes I’ll switch to an all-caps blog.  Caps Police?  Nah, might turn into hockey nitpicking.  I digress…)  What do we think of Brian’s blue jersey….no I’m not posting it here…honor among bloggers, and site traffic is king.   Go look. Wait, did he say Blue Jersey Army? Call my lawyers…

Finally, Sports Hernia comments on some of McFadden’s customers….well, take a look for yourself. Keep your shirts on fellas.